When you put the keywords in your account the quotes and brackets are what tells their system what type of match you want. Many searchers do use quotes to search for specific phrases.
For example, to use all three forms you put these keywords into your account:
medical biochemistry
"medical biochemistry"
[medical biochemistry]
The first is broad match, the second is phrase match, the third is exact match. Which you use depends on how much traffic there is and how much you want. If you use broad match you can block many of the unrelated searches with negative keywords.
If the SEO company is offering 30 keyword phrases and no negative keywords they may only use exact match. If you can get all the traffic you want that way and only want about 20-25% of all potential clients to find you that may work for you.
I used tracking codes on one account to find out which forms generated their sales. I found broad matched keywords were responsible for about half of all sales, and phrase and exact match generating the other half.
It is not wise to assume that any particular SEO or Adwords consultant knows about broad, phrase, and exact match. Unless you ask (or look at what they do once it is done) you won't know which they use or advise.
All consultants are NOT created equal. Most will be average with average knowledge. Some are brilliant. Some are below average. That's why they call it "average". For best results I recommend using someone who specializes in PPC and has exceptional knowledge.
I do know that corporations work best with other corporations or those SEO/SEM agencies that specialize in working with those types of companies. Entrepreneurial businesses will usually be happier with entrepreneurial consultants.
I've never seen a study of what "most" advertisers actually do. I have done dozen of evaluations of existing accounts and since most Google Adwords users haven't read up on how it works most have only broad match with no negative keywords in their accounts.
Negative keywords cost you nothing except the time to research and add them. When I create campaigns and ad groups I do not charge by the keyword and I include as many negative keywords as I find in my search tools and from using the positive keyword phrases in Google.
Do you know that Google provides many resources on how to use their system? Their help center includes Adwords Demos and Guides and an Adwords Learning Center.
For ease in locating them again, I provide Important PPC Keyword Advertising Related Links to those and other resources in the sticky threads at the top of this forum.
[ Message was edited by: flyingrose 11/09/2006 02:45 pm ]
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