Hi Rose.
I have been messing with this for a couple of hours now and have spotted a peculiarity.
I have an ad-group that has three keyword phrases in it, the key phrase is quite targeted (three word key phrase with about 80-150 impressions a day). The broad match keyword and the exact match keyword trigger the ads no problem, however the phrase match according to Google is not triggering the ads, see details below
Key Phrase (broad) IMPR 48, CLICKS 3, CTR 6.25%, AVG POS 6.7
Key Phrase (phrase) IMPR 24, CLICKS 3, CTR 12.5%, AVG POS 7.5
Key Phrase (Exact) IMPR 4, CLICKS 1, CTR 25%, AVG POS 7.5
Now, according to Google the phrase match term in this group is not triggering the ads but the other two are, all key terms are status active so what I did was I removed it from this ad group, set-up a new ad group with this key term in there, with the same ad, at the same CPC and what do you know, it is now showing.
I know that increasing the CPC of this key term in the original ad group would have been the easiest way to go, but that would then have made that keyword less profitable for us and would have ended up being paused, so it got me thinking what exactly was the problem with that key term?
I am continuing to go through all ads in our campaigns to see if this is repeated or just an anomaly. I'll report back any findings.
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