techtrendz
Joined: Apr 09, 2008
# Posts: 4
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Posted: 04/09/2008 07:01 am
Hi,
one of our website www.anupampackers.com has problem in google.when we search the website through google search
bar its shows an error as "This site may harm your computer".google didnt accept the website.we already
reupload the website after scanning with antivirus, spyware and malware.
Anybody have know about this kind of problem please let me know about how to rescitify form this problem.
regards,
Techtrendz
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Dinkar
Moderator
Joined: Aug 12, 2001
# Posts: 4268
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Posted: 04/09/2008 07:37 am
Your site is not working.
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g1smd
Moderator
Joined: Jul 28, 2002
# Posts: 10057
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Posted: 04/09/2008 11:40 am
They have detected malware on the site and have deindexed it. Your site may have been hacked.
Google published a long article about this only a few days ago. I think it was on webmastercentral..
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techtrendz
Joined: Apr 09, 2008
# Posts: 4
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Posted: 04/10/2008 04:21 am
I applied all the logic to remove virus but it wont Tell me is there is any new way or anti malware/spyware and virus softeware so I can scan and remove from my website.
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Quadrille
Insider
Joined: Nov 15, 2000
# Posts: 983
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Posted: 04/10/2008 08:25 am
Contact Google, who may be able to refer you to better tools to check your site.
Your host may also be able to help.
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dudibob
Joined: Oct 13, 2005
# Posts: 1403
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Posted: 04/10/2008 08:28 am
Your going to have to manually go through it and find any 'dodgy code' and remove it from your site from my knowledge. Not sure if there is an automated way of doing this
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Prowler
Moderator
Joined: Aug 14, 2000
# Posts: 1653
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Posted: 04/10/2008 10:15 pm
Checking your server for Virus is not going to help you as there will be none. If your site was hacked (obvious) they would have implemented a rootkit so that they can gain entry whenever they want. In addition, they would use a link usually through an Iframe so that your visitors would be injected with a malicious code/ Virus.
Ask your host to harden the server as the first step. Change all the passwords to access your site after they are done with hardening. Upload all your files from a clean development server to your production server. Install in another Linux/Unix server some sort of script which will check your pages on a regular basis for authenticity. In case it detects any anomaly, have that script send a text message to you so that you are warned of any perfidious activity before someone flags you for it.
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techtrendz
Joined: Apr 09, 2008
# Posts: 4
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Posted: 04/11/2008 07:50 am
i,
Thank your reply... I am already scanned for viruses and uploaded after that request with google webmaster for reconsideration but it still have same problem. whether the problem by outbound link with unknown website.i think it is bit difficult to find unknown website please tell me how to resolve from this.or any other issue...
Regards,
techtrendz
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Quadrille
Insider
Joined: Nov 15, 2000
# Posts: 983
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Posted: 04/11/2008 08:12 am
Let me summarise the advice we've given you (someone will correct me if I miss something).
1. Check Google's webmaster tools for information on how much of the site is damaged, then take down the site.
2. manually go through your code and find any 'dodgy code' (anything you didn't put there) and remove it from your site.
3. Contact your host - Ask your host to harden the server as the first step. Change all the passwords to access your site after they are done with hardening. Upload all your files from a clean development server to your production server. Install in another Linux/Unix server some sort of script which will check your pages on a regular basis for authenticity. In case it detects any anomaly, have that script send a text message to you so that you are warned of any perfidious activity before someone flags you for it.
4. Google says "You can learn more about harmful web content and how to protect your computer at StopBadware.org." - some of that information may help you too.
5. Once it's safe to do so, rebuild the site, then - once you are sure it's OK (and not until then), contact Google. As you are the owner of the site, you can request a review using Google's Webmasters Tools. There's no point asking Google for a review until the site is fixed - it's just wasting their time, and that does you no favours!
If you have no malware or problems that you can trace, you have to consider this a hacking issue, and take it seriously.
Sadly, there are no short cuts. Google's action is to protect potential visitors, and it's up to you to make the site safe.
Good Luck!
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coolslko
Joined: Aug 22, 2007
# Posts: 10
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Posted: 04/14/2008 05:27 am
Well......its working fine .....there's not any error or problem with me......check it again......maybe issues solved now....
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Prowler
Moderator
Joined: Aug 14, 2000
# Posts: 1653
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Posted: 04/21/2008 04:40 am
Your problems appear to have been resolved for now. But make sure that your hosts understand the situation and they can do a lot to avoid such problems in the future. Have another remote server check your site regularly for any unauthorized changes.
One more thing - if it is possible, stop announcing to the whole world that your site has been hacked. I see in a Google search - a complete history of this incident.
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