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sparkyboy45
Joined: Dec 30, 2003
# Posts: 23
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Posted: 2004-Jan-03 17:46
I'm sure this is one of the most common questions about weblogs - I've seen the question addressed on other websites, but I'm sure I'll get a better answer here.
I use Webtrends 6.5 and my question is about the "Top Referring Sites" table.
My #1 referring site is the URL of the actual website being analyzed (http://www.mywebsitename.com) and the #2 referring site is "No Referrer". Since this constitutes the majority of website traffic, it would benefit me greatly to know the significance of these stats. Also, are these entries due to the (low) quality of Webtrends, or would I get the same results with other WLAs?
I know what I think, and what I've read from other websites, but I wanted to get the JimGuide Approved version 
Thanks in advance
Sparkyboy45
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bhartzer
Staff
Joined: Jun 08, 2000
# Posts: 7042
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Posted: 2004-Jan-04 00:52
Whenever it says "no referrer" that means that they went directly to your website. In other words, they typed in the address or had it bookmarked.
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sparkyboy45
Joined: Dec 30, 2003
# Posts: 23
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Posted: 2004-Jan-04 15:51
Thanks bhartzer
But are there any other circumstances that would also produce a "No Referrer"? I have read on other forums that firewalls or anti-virus programs can cloak the actual referring URL. I'm not fishing for an answer that I like, I just feel the level of expertise is better here.
Also, what about the "http://www.mywebsite.com" as a referrer? What would be the significance of that?
Thanks for your time..
Sparkyboy45
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patrickh
Joined: Oct 05, 2001
# Posts: 2187
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Posted: 2004-Jan-05 17:37
I would guess the vast majority of your "no referrer" means direct type in or bookmark, but sometimes it is something like a goofy redirect script on the referring site loses the information. I am not to sure about the firewall/av thing, but I wouldnt be suprised if people using Norton Personal Security or something had their referring data stripped off.
As far as your own site as the referrer, it is good to track where the user was on your site before that page. This is cool IMO because it will allow you to trace the navigational steps of a single customer, so you can actually see the exact order someone browsed your website.
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rachelreveley
Joined: Aug 07, 2002
# Posts: 269
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Posted: 2004-Jan-15 09:53
I read somewhere recently that firewalls can sometimes goof up http refferers and I have noticed that our search engine traffic graphs show simillar pattern to our main traffic graph despite being perhaps ten percent of the traffic
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JanShepherd
Joined: Jan 15, 2004
# Posts: 37
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Posted: 2004-Apr-11 13:25
Another one that can produce no referrer is where the visitor goes "open in another window".
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clickhere
Joined: Apr 27, 2004
# Posts: 18
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Posted: 2004-Apr-27 14:07
Another "no referrer" is when a visitor comes to your site from an email link in a program such as outlook... We see this often whenever we conduct email campaigns.
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sanny
Joined: Apr 07, 2005
# Posts: 1
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Posted: 2005-Apr-07 08:53
I also have a question:
I know that in a visit, the first referrer found for all clicks in one visit will be taken on as the referrer of the visit. So if sometime user type in the url, the referrer also can be your own site, because you next click is referred from the first click, and the first click is your own site.
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OAC
Staff
Joined: Jan 25, 2001
# Posts: 6805
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Posted: 2005-Apr-07 22:16
Correct. Type-ins are part of the No-Referrer numbers.
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