Printer Friendly Version
Email this thread to a friend
|
Featured Web Site Template |
|
There are 0 guests and 1 members in the forums right now.
Reflects user activity within the last 5 minutes
|
|
| Member |
Message |
excell
Staff
Joined: Mar 19, 2001
# Posts: 14512
|
Posted: 2005-Jun-23 18:02
What cart messages do you use when an item is out of stock.
How do you look after the customer, without losing them?
|
 |
smogcity2000
Joined: Feb 06, 2004
# Posts: 198
|
Posted: 2005-Jun-23 19:13
I always put "Item temporarily out of stock, please check back soon". Or if you know when the item will be restocked, you can let them know when it will be in stock again.
It's hard not to lose the customer at that point, specially if they're looking for something specific. You can also suggest another item next to the out of stock one.
|
|
excell
Staff
Joined: Mar 19, 2001
# Posts: 14512
|
Posted: 2005-Jun-24 15:55
thanks - your last point is a great one!
|
|
ecvina
Joined: Jan 14, 2006
# Posts: 9
|
Posted: 2006-Jan-16 16:15
Also you can config a "Allow Back Order" module to your shop cart so that will allow customers to order and get informed of the item availability later.
Good luck
|
|
KenS
Joined: Nov 18, 2003
# Posts: 16
|
Posted: 2006-Feb-27 20:27
Another possibilty is after the "out of stock" message, add a link to a product that they might want to try instead.
I have used that successfully to save customers.
Ken
|
|
You are not permitted to post messages in this forum or topic, because of one or more of the following reasons:
- You have not yet logged in, or registered properly as a member
- You are a member, but no longer have posting rights.
- This is a private forum, for which you do not have permissions.
If you are a recent member, it's possible that you simply have not yet confirmed your account. Please
check your email for a message entitled 'JimWorld Forums: Confirm Your Account' and follow the instructions
contained within.
If you cannot find this message, click here to Re-Send it.
|
If you are still experiencing problem, please read the
Login Assistance
Article for some advice on what may be causing your login not to work properly.
|
Switch to Advanced Editor and ...
Create a New Topic
or Reply to this Thread
|
|
Inbox
