sean77771
Joined: Oct 12, 2006
# Posts: 7
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Posted: 10/12/2006 02:01 pm
Name of Site/Business: Shouting Tees
Site's Main Purpose: Ecommerce/Sales
Please Review the following:
Does the home page sufficiently convince people to go further into the site?
Does/can the site achieve its main purpose?
Navigation. Is it clear and easy to understand?
Appearance/Attractiveness
Search engine marketing. Can the pages be reasonably well indexed by search engines?
Additional Comments/Notes
Hi. I started up this business a month or so ago. I sell funny/custom t-shirts. Would you please review my site so I know what it is that I should change? Thanks.
[ Message was edited by: OAC 10/19/2006 01:34 am ... Reason: Domain name/URL already in subject line ]
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inovartis
Joined: Oct 15, 2006
# Posts: 6
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Posted: 10/15/2006 03:47 pm
Hey,
The home page isn't inviting at all, but that could be fixed by putting something else as the big banner. I'm honestly turned off by it. Plus, you see it doesn't fit with the overall design.
Besides that, appearance is good.
The products are interesting, but is it possible to have shirts in other color than black?
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sean77771
Joined: Oct 12, 2006
# Posts: 7
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Posted: 10/19/2006 03:25 am
Ok, the site has been totally revamped and is up and running. Check it out and let me know if it's better than before!
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hotwired
Joined: Eons Ago
# Posts: 44
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Posted: 10/20/2006 06:34 am
My thoughts are that the homepage does NOT quickly tell people that you sell custom tee shirst. Don't get me wrong, you CAN determine that after a few seconds but it takes a few seconds, it's not immeditaely apparent, more attention is brought to the F1 error message on the tshirt which at first made me think something on your site hadn't loaded .. Again, my thoughts are to make it VERY and IMMEDIATELY apparent what you sell.
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mj1256
Joined: Jun 05, 2006
# Posts: 711
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Posted: 10/20/2006 09:49 pm
an ecommerse site needs to have
terms of service
privacy policy
return policy
FAQ - how orders are processed, what to do if's, etc
security statement
is your business scalable, if I need 1000 t-shirts, how long will it take for you to fulfill
there are 1000's of t-shirt websites, what is your USP or Unigue Sale Proposition. what makes you different from spreadshirt, cafepress, zazzle, 99 dogs etc.
the majors have a custom t-shirt maker, made in flash, where is yours. you can get one pretty cheaply from hotscripts
see if you can brand the cart, customers get giddy when they go to buy and the cart doesn't match the website.
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sean77771
Joined: Oct 12, 2006
# Posts: 7
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Posted: 10/22/2006 04:09 pm
About the custom t-shirt maker, you way you can get one "pretty cheaply" but the cheapest one I found on hotscripts, or anywhere, was $900 and that's not cheap by any means. Anywhere I can get one for free, or at least cheap?
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mj1256
Joined: Jun 05, 2006
# Posts: 711
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Posted: 10/22/2006 07:16 pm
you still need a USP and scalability
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sean77771
Joined: Oct 12, 2006
# Posts: 7
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Posted: 10/23/2006 03:32 am
What exactly do you mean by scalability?
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mj1256
Joined: Jun 05, 2006
# Posts: 711
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Posted: 10/23/2006 08:32 pm
I once went to a company as a marketing consultant. The company brass promised me the world and said they could do anything. After our initial meeting we took a tour of the facility, the product buyers, customer service, and the shipping facility. I asked the buyers if they could get enough product to fill their orders if business doubled tomorrow. They said no, this would have mean't unfilled or late orders. I went to customer service and asked if business doubled tomorrow if they could handle the increase in phone calls and email. They were already behind and had weeks of back up in the system. I went to shipping and asked how many orders they ship a day, they said 150, I asked if they could do 250, he stammered and said yes, but they would have to work day and night. I asked if they could ship 500 orders and if they had a system in place to get to that level. The answer was no. The officers of the company were red faced and embarrassed. They really wanted my services. we went back into the boardroom and they offered me the job. I turned it down, I told them that I would have to rebuild the infrastructure of the company before I could sell a single item.
most people think they can just throw people at the scale or volume issue. People are not the answer, building a robust infrastructure that can scale to you products demand is the answer.
prepare for your success or success can destroy you
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sean77771
Joined: Oct 12, 2006
# Posts: 7
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Posted: 10/24/2006 03:30 am
Well, too many orders is not exactly the problem right now as I they are not exactly rolling in. But what you are suggesting sounds like more of a "be ready" kind of thing than a change to the website itself.
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mj1256
Joined: Jun 05, 2006
# Posts: 711
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Posted: 10/24/2006 09:15 pm
i was just addresses one of your issues. as this is not an ecommerce marketing forum I haven't really gone into great detail the issues i see with your site.
you can pm me if you wish
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fatbooggy
Joined: Nov 05, 2006
# Posts: 4
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Posted: 11/05/2006 07:56 am
Your background color was just to aggressif.
I would put something smoother. The bright red just don't do it for me and it's mkaing the site hard to follow.
Fatbooggy
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animated3d
Joined: Dec 22, 2005
# Posts: 352
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Posted: 11/05/2006 04:23 pm
was it just me or is the fash on that website loading to slow? and i think if you have a blackbackfround and red banner is better
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kruegerbait
Joined: Nov 09, 2006
# Posts: 11
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Posted: 11/22/2006 05:13 pm
I'm not sure having such a large link to empty forum on your home page is a good idea, it may make some people less inclined to place an order due to the lack of activity. Two words jumped into my mind as soon as I visited the forum 'nobody here' and stayed for the remainder of my visit.
I tried a forum on my store once, I built the forum separate from the store and after a couple of months building up a user base I then linked to it from the shop. Unfortunately after some time I found that forums aren't always the best things to have on a store, if something has a fault, goes missing in the post or whatever, guess where the complaint gets posted.
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mj1256
Joined: Jun 05, 2006
# Posts: 711
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Posted: 11/22/2006 11:43 pm
community features and ecommerce don't mix.The customer with the loudest voice is always the unhappy customer and if you have blogs, forums, comments etc, you have given the unhappy customer a soapbox. mNow, no matter what you do to make them happy,even free items for life, they will continue to flame you becuase they have a way to draw attention to themselves. Please them and they lose that special attention.
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