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joey_skulls
Joined: Sep 15, 2006
# Posts: 133
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Posted: 11/17/2006 10:09 am
I have a website submitted to Yahoo directory, and when you click on the link, it doesnt go my .com, it goes my competitors .com, another URL!
I tried calling Yahoo about this issue, and they started playing Hot Potatoe with me, trying to avoid the issue, and passing me to other irrelevant departments.
What can I do?
[ Message was edited by: bhartzer 11/17/2006 11:39 am ]
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bhartzer
Administrator
Joined: Jun 08, 2000
# Posts: 7035
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Posted: 11/17/2006 11:39 am
The only real thing you can do is to officially submit a request for a change to a listing. Go to this page here and then click on "Request a Change to
an Existing Listing". Those requests are taken care of fairly quickly.
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joey_skulls
Joined: Sep 15, 2006
# Posts: 133
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Posted: 11/28/2006 01:18 pm
I tried that, and it didnt work. It gave some weird error.
I tried calling them directly at: (408) 349-3300 and the yahoo agent gave me another number: 1-866-781-9246 which is Yahoo Hosting and Shopping help which is totally useless.
They told me to contact yahoo directly at the 1st number I called. WTF!
They are giving me the run around, which is totally unprofessional as I totally have a legal case here, but I'm trying to resolve this matter without any bad blood. I am running short on patience.
Google corrected the same problem within 2 days, and were professionnal about everything. Thanks Google!
Yahoo totally disapoints me on this matter. As an advertiser that spends over a million dollars with them every year. I feel betrayed and used
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textlinksguru
Joined: Dec 11, 2006
# Posts: 8
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Posted: 12/11/2006 09:50 am
you can try to buy your competitor domain
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animated3d
Joined: Dec 22, 2005
# Posts: 359
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Posted: 12/11/2006 05:13 pm
the same thing happened to you on both google and yahoo? thats kinda weird.
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joey_skulls
Joined: Sep 15, 2006
# Posts: 133
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Posted: 12/12/2006 06:34 am
I have a competitor that is taking all means possible to hurt my business apparently.
Our lawyers are having fun with them as we speak!
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